Shipping

Shipping methods and times

The items will be shipped within 1-3 working days (Monday - Friday) from the date of the order, with BRT* service with subsequent communication with tracking code and direct link to monitor your order in real time.

!!! ATTENTION !!! we cannot guarantee home delivery, because the couriers may have difficulty offering the service to your address. In this case you will be notified to decide the COLLECTION POINT that is most convenient for you

During sales or promotional periods, shipments may take longer.

Barefooture is not responsible for any delays due to force majeure beyond its control.

* or with other available couriers in case of BRT being unable to deliver

Shipping Cost : Barefooture offers free shipping to Italy on all orders. In Europe from 10€ (contact us to know if we ship to your country).

Estimated delivery times from the date of shipment with BRT express:

ITALY AND ISLANDS INCLUDED:

1-2 working days depending on destinations.

Shipment tracking

When the order is shipped, customers receive an email with the tracking number and a link to monitor the progress of the shipment.

Order delivery

Upon receipt of the goods, customers are requested to carefully inspect the package. The packages are packed in sealed bags.

If for any reason the package appears to have been tampered with, customers are asked to sign for receipt with reservation. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident to the courier and contact Barefooture.

If the package is damaged, or if some of the goods are missing, the packaging must be kept for further checks.

Any complaint regarding damages or shortages must reach Barefooture within a maximum of 7 days from the delivery date shown on the courier's website, otherwise it cannot be accepted.

All customers who place an order establish a commercial relationship with Barefooture and therefore undertake to accept delivery of their package.

If the package is not delivered for reasons attributable to the customer (wrong address, recipient always absent, incorrect telephone number, etc.), the shipping costs will be deducted from the refund due to the customer.

Delivery attempts: Barefooture entrusts the shipment of its orders to the courier BRT (or others in case of inability of BRT to deliver) who, in case of absent or unreachable recipient due to an incorrect address, will make a second attempt free of charge. In case of further failed delivery, the package will be stored at the respective logistics office. Barefooture is not responsible in case of incorrect address or failed delivery, therefore we invite the customer to contact the courier to proceed with a new delivery attempt or collection of the package at a closer collection point.

All support communications must be sent to the email address: info @barefooture .com otherwise they cannot be handled.

ATTENTION!

In Italy the following days are holidays and the courier does not ship

• January 1st

• January 6th

• Easter and Easter Monday

• April 25th

• May 1st

• June 2nd

• August 15th

• November 1st

• December 8th

• December 25th

• December 26th